When a user clicks “Create Ticket”, they are presented with devices assigned to them (which is nice), and below that is a huge list of device categories. This list has 32 options! Way too many. How do I customize this list?
Thanks,
Userlevel 4
+8
You can customize what your staff seeing by heading to Admin / model categories.
Here is the guide that will give you all the details:
I hope this helps 
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