Skip to main content

Generating tickets from Intune tracked activity

  • February 28, 2025
  • 1 reply
  • 25 views

Forum|alt.badge.img+5

Curious if anyone has found a way to do something. We are a mostly Windows career tech district. We can see in Intune the last time a device was logged into and IIQ imports this data which is great.

 

What I would like to do is automatically generate audit tickets for any device that has not been logged into for say 6 months. Unfortunately there does not appear to be away to access the intune data to trigger this.

 

Just wondering if anyone has found a better way to address this?

1 reply

Kathryn Carter
Forum|alt.badge.img+18
  • Community Manager
  • March 3, 2025

@GFranseth 400b11b butlertech Thank you for submitting your question to our community! 😄

I do not think this is possible reading the data from Intune as a field since it would have to be a rule based on a custom field from an APP which we don't support.

This would be a great idea for our Idea Exchange. Here is a similar request: