+3I’m finally setting up rules for SLAs and such, and it looks like this might need to be turned on somewhere? I thought it might just be a glitchy browser issue or something with our filter blocking a web asset so I tried it on a different device, different browser, and off our network and it still looks like this on tickets or rules, I can’t select anything for the reminders.
Thanks in advance for any help.
Best answer by EStapf_iiQ
Hi
You can always find more info within this KB:
Let me know if we can look into it more for you or if the permission solves the problem.
Hope this helps!
+14Hi
You can always find more info within this KB:
Let me know if we can look into it more for you or if the permission solves the problem.
Hope this helps!
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