I accidentally returned a spare asset on a ticket that I was updating because the spare asset had NOT been returned. Is there a “best practice” way of undoing this action?
(I tried deleting the “return spare” action, which did delete the action, but the asset is now no longer associated with the ticket, other than in the reference in the “issue spare” action in the timeline.)
(Somewhat relatedly, is there a way of backdating actions that are entered absent-mindedly after the fact? Clearly this would be something to avoid.)
