Solved

How to edit ticket details field

+1

I would like to know if there is away to edit where we describe ticket issues in details

Best answer by Kathryn Carter

@AMohamud 6069c2 shakopee Thank you for submitting your question to our Community.

You are not able to at this time but here is an idea you can upvote to see this feature in the product:

Thank you @bclark for jumping in! 😄

+13

There isn't but if you have a custom field as part of the ticket creation those can be edited.

+18

@AMohamud 6069c2 shakopee Thank you for submitting your question to our Community.

You are not able to at this time but here is an idea you can upvote to see this feature in the product:

Thank you @bclark for jumping in! 😄

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!

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