How to unassign tickets

​@EOchoa 9236bba stancoe if you look at all of your tickets in a View, you can select multiple in bulk and then assign them to another user or Team.

Hi ​@EOchoa 9236bba stancoe ,

I hope you’re doing great! To unassign tickets assigned to you, you can navigate to Tickets > Open Tickets and click on the “Assigned to me” tab. Select the tickets you want to unassign by clicking on the check-box on the left-hand side. Then, click on “Assign” bulk action and select the “Unassign” option. I’ll share a few screenshots for your reference.

I hope this helps! If you have any questions or concerns, please let me know. May you have a great rest of your day!

Regards,

Jas