IIQ Painfully Slow and not loading today (12/2/2024)

Yes, having the same issue currently.

Just came here to see if anyone else had reported it so… add me to the list. 

Yup, same issues here.

Same, as of 9:35 AM EST, 12/02/2024.

Absolutely yes. It is impossible to do my work at the moment for sure.

We cannot access IIQ currently. Getting a host error Cloudflare message. Error code 524

yep, just made a similar post

We just got a cloudflare error message.

down for us as well. seems to be a weekly occurrence 

I am currently down.  Cannot even get to a login page.

Same here!

Same!

According to IIQ support there is no outage, but my district can’t get to IIQ. So definitely an outage. Can we get an ETA when the outage is planned to be resolved?

Currently down, with no status board update 😭😭

Yes unable to load dashboards, tickets, etc. Kicking me out of the platform now just hanging on blank page:( 

Phone support just goes to voicemail

Yep, we’re returning a 503 error when attempting to access our IIQ portal. 

EDIT: The incident has just made it to the status board. 

I was going to say the same thing haha…. they’ve given up

Good Morning, everyone. We are experiencing slow loading times this morning, and our team is investigating. Please reference the status page for updates. https://status.incidentiq.com/?utm_source=embed

I just got off the phone with them.  They’re aware of a site wide issue and they’re trying to figure it out now.

10:27 am still painfully slow loading pages.

There is a notice that the cause has been found and it’s being monitored. I’ll say it’s loading better, but still abnormally slow for us. And API calls aren’t loading at all (they were an hour ago). It’s also not showing user’s assigned assets.

lately again, it does seem to be a frequent occurrence.

Dashboard says all operational. It isn’t. 

same here!