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IIQ tickets issues this morning

  • Aug 16, 2024 12:27 PM UTC
  • 4 replies
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We are at a standstill.  IIQ tickets are not loading.  Seems to have just happened and is affecting our entire team.

Best answer by bwilkerson

Same symptoms as yesterday.  This i literally the worst time for this to happen.  First week of school.  We cannot check out devices to students.  Our teacher and staff cannot properly request support.   This is Awful.

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4 replies

bwilkerson
Contributor
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  • Contributor
  • Answer
  • Aug 16, 2024 12:30 PM UTC

Same symptoms as yesterday.  This i literally the worst time for this to happen.  First week of school.  We cannot check out devices to students.  Our teacher and staff cannot properly request support.   This is Awful.


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  • Author
  • Contributor
  • Aug 16, 2024 12:32 PM UTC

Ours seems to have come back up….but will it stay that way?


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  • Specialist
  • Aug 16, 2024 12:43 PM UTC

We witnessed this briefly as well, but have started receiving reports that everything’s running fine now.

Came here to make sure it wasn’t just us lol.


Kathryn Carter
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Hi everyone! Our team has deployed a fix and we should be all systems go this morning. Thank you for your patience!