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Issue Categories

  • November 6, 2023
  • 1 reply
  • 138 views

RTschetter 93c5e2 stancoe
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It appears that my Issue Categories on my tickets default to posting in alphabetical order.  Is it possible to edit the order that my Issue Categories appear when creating a new ticket for submission?

Best answer by Kathryn Carter

@RTschetter 93c5e2 stancoe Thank you for submitting your question to our community! 😄 

This is hardcoded into our system, so adjusting that is not a current function. You could submit this to our Idea Exchange: https://community.incidentiq.com/ideas

1 reply

Kathryn Carter
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  • Community Manager
  • Answer
  • November 8, 2023

@RTschetter 93c5e2 stancoe Thank you for submitting your question to our community! 😄 

This is hardcoded into our system, so adjusting that is not a current function. You could submit this to our Idea Exchange: https://community.incidentiq.com/ideas