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Question

KBase Favorites

  • Nov 10, 2026 8:04 PM UTC
  • 3 replies
  • 15 views

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There are certain KBase articles that staff need often but not often enough that they remember them fully.  Is there a way natively to create a favorites folder in the KBase?

3 replies

Kathryn Carter
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​@NLamb 2033b51 district65 Thank you for submitting your question to our community! 😄 

I ended up just creating a folder with a “*” at the beginning & it popped up in the top. As you can, add those articles into that folder that they reference frequently.  

I hope this helps! 


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​@Kathryn Carter thank you for this, I’m realizing I forgot an important piece.  Can users each create their own folder of favorites?  I like being able to make common ones for the district, but each role may require different ones.


Kathryn Carter
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​@NLamb 2033b51 district65 Ah, that would be an enhancement request. You can submit that request here under new idea.  https://community.incidentiq.com/topic/new