Our repair center has started tracking labor when completing Chromebook Repairs. I’d like to create a custom ticket view showing all labor completed on a specific date, but I feel like the labor filters are pretty limited. Are there any known ways to track these daily repairs without exporting and manipulating a spreadsheet?
Question
Labor Filters
+3
+10Hi!
I believe you could create a view with 3 filters.
- A filter for the specific issue categories or issue types of the tickets such as Chromebooks: Hardware Damage.
- Filter Last Updated Date > Moving Date Range = Today (this will update each day)
- This should work with any date range filter so you could also use Closed Date = Today or even specify a certain date or date range.
- Filter Total Labor Cost, Greater Than and enter 0 as the numeric value.
I believe this should get you the report you’re looking for! Let me know if you have any other questions!
Best,
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