Is there a way to have IIQ list the Device of the submitter in plain text or even link with out clicking on View user ?
Example of what could be listed on a submitted ticket.
Solved
Listing the Device of Submitter ?
+10Best answer by Hannah Bailey
Hey
So you are wanting to have the all assigned devices listed? Even if it is not related to the ticket?
A side note, there is an idea in our idea exchange that is In Development that will help when viewing a users profile and seeing all the devices listed along with their asset status. 😁
+17Hey
So you are wanting to have the all assigned devices listed? Even if it is not related to the ticket?
A side note, there is an idea in our idea exchange that is In Development that will help when viewing a users profile and seeing all the devices listed along with their asset status. 😁
Hannah Bailey - Director, Customer Engagement
+10Yes ! that would be aligned with what I was looking for, I just attached myself to that thread to monitor and participate.
I would love to see it on tickets as well.
Thank you Hannah !
+17Perfect, excited to see that idea move into in development.
I would suggest adding your other idea, seeing all assigned devices listed on tickets into our idea exchange as well 😁
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
