Making description available in default view

Question

Is there a way to make description available under the open tickets section there?  i really don’t want a bunch of customer views for that, just want to change it for everyone in the departments.

Kathryn Carter · Accepted Answer

Hi @brett.ecklerThank you for your question!This is not currently possible with our program. However, this is a really cool customization idea. Please consider submitting it into our Idea Exchange:https://community.incidentiq.com/ideas

Hannah Bailey · Answer

@JChuang 600128a c-vusdThis idea is still in the Open status in our idea exchange. Please go upvote and comment on this idea to get more attraction to it.😁

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