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Making description available in default view

  • August 5, 2022
  • 3 replies
  • 75 views

brett.eckler
Contributor
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Is there a way to make description available under the open tickets section there?  i really don’t want a bunch of customer views for that, just want to change it for everyone in the departments.  

 

Best answer by Kathryn Carter

Hi @brett.eckler Thank you for your question!

This is not currently possible with our program. However, this is a really cool customization idea. Please consider submitting it into our Idea Exchange: https://community.incidentiq.com/ideas

3 replies

Kathryn Carter
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  • Community Manager
  • 11027 replies
  • Answer
  • August 8, 2022

Hi @brett.eckler Thank you for your question!

This is not currently possible with our program. However, this is a really cool customization idea. Please consider submitting it into our Idea Exchange: https://community.incidentiq.com/ideas


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Greetings,

 

I wanted to follow up on this ticket. Has this feature been made available yet?

 

Many Thanks.


Hannah Bailey
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  • iiQ Community Manager
  • 1878 replies
  • June 18, 2024

@JChuang 600128a c-vusd 

This idea is still in the Open status in our idea exchange. Please go upvote and comment on this idea to get more attraction to it. 😁