Is there a way to make description available under the open tickets section there? i really don’t want a bunch of customer views for that, just want to change it for everyone in the departments.

Is there a way to make description available under the open tickets section there? i really don’t want a bunch of customer views for that, just want to change it for everyone in the departments.

Best answer by Kathryn Carter
Hi
This is not currently possible with our program. However, this is a really cool customization idea. Please consider submitting it into our Idea Exchange: https://community.incidentiq.com/ideas
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