Anyone having issues this morning? My Open Tickets is just spinning. It won’t load so I can submit a ticket to IIQ.
Solved
Open Tickets Slow Loading
+4Best answer by Hannah Bailey
We have identified the issue and implemented a solution. Site responsiveness has returned to normal and login issues have been resolved. We are continuing to monitor all platform status dashboards as Incident IQ up-time is our highest priority. Some background server jobs like email alerts may be delayed for the next 20 minutes as the backlog clears.
Please contact our support team if you observe any lingering issues. Our engineering team is working on a full root cause investigation and more details will be provided at status.incidentiq.com once available. We understand how important Incident IQ is to school operations and especially during this time of year. Apologies for this inconvenience and thank you for your patience.
+17
Updated will be here on our status page:
http://status.incidentiq.com/?utm_source=embed
+17We have identified the issue and implemented a solution. Site responsiveness has returned to normal and login issues have been resolved. We are continuing to monitor all platform status dashboards as Incident IQ up-time is our highest priority. Some background server jobs like email alerts may be delayed for the next 20 minutes as the backlog clears.
Please contact our support team if you observe any lingering issues. Our engineering team is working on a full root cause investigation and more details will be provided at status.incidentiq.com once available. We understand how important Incident IQ is to school operations and especially during this time of year. Apologies for this inconvenience and thank you for your patience.
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