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Putting deadlines/due dates in tickets

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Kathryn Carter
Userlevel 7
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@Kpeers The beta feature, Due Date, has been added to your site. Please log out and log back in to ensure it is popping up within your tickets. 

Kathryn Carter - Community Moderator
Gary_KCMO
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Hi and Happy New Year!

Is there any way to auto assign due dates with rules? I have not found a way to do so on my own.


Thanks!

Gary

 

Kathryn Carter
Userlevel 7
Badge +12

@Gary_KCMO Happy New Year to you as well! That is not a current functionality of due dates, as it is still in beta testing; however, here is an idea that asks that. Please upvote and comment on your use case here: 

 

Kathryn Carter - Community Moderator
D
Userlevel 3
Badge +1

@Kathryn Carter Could we please have this enabled for our district as well?

 

Thanks in advance!

-DRose
Kathryn Carter
Userlevel 7
Badge +12

@drose807 This is already enabled for your site 😄 

Kathryn Carter - Community Moderator
J

Could you activate for our district as well please?

Kathryn Carter
Userlevel 7
Badge +12

@JMoore 90f218 appletree This setting has been added to your site! 😄

Kathryn Carter - Community Moderator
C
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We would also like to have this made available for use.  When the date comes due can it be set to send a reminder email?

Kathryn Carter
Userlevel 7
Badge +12

@CYoung 91036bb cairodurham I have turned this on for your district. There is an update coming soon for Due Dates, so be on the lookout for those updates! 

Kathryn Carter - Community Moderator

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