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Putting deadlines/due dates in tickets

  • March 24, 2022
  • 59 replies
  • 1258 views

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59 replies

Kathryn Carter
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  • On Maternity Leave
  • November 14, 2023

@Kpeers The beta feature, Due Date, has been added to your site. Please log out and log back in to ensure it is popping up within your tickets. 


Gary_KCMO
Participant
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  • Participant
  • January 8, 2024

Hi and Happy New Year!

Is there any way to auto assign due dates with rules? I have not found a way to do so on my own.


Thanks!

Gary

 


Kathryn Carter
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  • On Maternity Leave
  • January 9, 2024

@Gary_KCMO Happy New Year to you as well! That is not a current functionality of due dates, as it is still in beta testing; however, here is an idea that asks that. Please upvote and comment on your use case here: 

 


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  • Observer
  • January 23, 2024

@Kathryn Carter Could we please have this enabled for our district as well?

 

Thanks in advance!


Kathryn Carter
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  • On Maternity Leave
  • January 23, 2024

@drose807 This is already enabled for your site 😄 


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Could you activate for our district as well please?


Kathryn Carter
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  • On Maternity Leave
  • February 28, 2024

@JMoore 90f218 appletree This setting has been added to your site! 😄


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We would also like to have this made available for use.  When the date comes due can it be set to send a reminder email?


Kathryn Carter
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@CYoung 91036bb cairodurham I have turned this on for your district. There is an update coming soon for Due Dates, so be on the lookout for those updates!