Hi ​@JEnder 160d9cf coloradoacademy 
Did you know you can remove all followers with a rule? I’d use a ‘When Updated’ rule to do it and it would look something like this:

Hope this helps!

​@EStapf_iiQ  - I like that we can make a rule like this, but rules I find are more for consistent situations that are expected. If we know we’ll be getting a certain type of ticket that’ll have a high volume of followers (which usually isn’t more than 5), I could make a rule, but this isn’t usually the case. Although, on this topic, would it be possible to apply a rule to an incoming ticket to remove followers before it actually makes it fully into our list of tickets? I ask because if we get an email via a form, there may be 5 other people on that form who get the same email and they are CC’d on that ticket. When they reply to that email, a new ticket is created in the system which creates clutter. So if we could remove the people CC’d prior to having it land in our ticket list, that could prove helpful. Is that possible?

That aside, this issue is more about basic functionality for the cases where we may get a high volume of followers for whatever reason. I’m sure we’re not the only ones to get a ticket where there are a large number of followers that aren’t needed.

​@JEnder 160d9cf coloradoacademy Went ahead and submitted a new idea on your behalf: