@ADeLacy Thank you for submitting your question to our community!  

The support team should be able to pull that data, as I am sure you did not delete all of it. Let us know if you need anything beyond that! 

@Kathryn Carter  The data can be looked up I see all 3.3k closed tickets just our reporting is not showing it, kinda throwing us for a loop as we need that data for trends, look ups etc.

here is hoping they find our solution quick !!

@ADeLacy I will add myself on the ticket, what is the number? 

@Kathryn Carter Ticket # 5445.

@ADeLacy Looks like our engineering team has been made aware, I will update you when I hear something!  

Looks like the team was able to find a patch for our issue and it is now resolved. If anyone else runs into this please submit a ticket with support so they can patch and fix it for you !

--Issue resolved by IIQ team.

@ADeLacy Thanks for the update and glad to see a fix deployed! Let us know if you have any additional issues with this.