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We’d like to be able to make ticket templates for our PMs at a semi-annual (twice per year) frequency. The system has options for annual and quarterly which we can work with, but a lot of our PMs are scheduled on a semi-annual basis to match the start and end of the school year. 

We could write two different ticket templates (Spring/Fall) under an annual basis or make it a quarterly PM and ignore two of the quarters, but neither are efficient. 

​@ERoscher 4731c78 vsdb 

You can stack the yearly ticket template schedule to make it twice a year? Navigate to Ticket > Ticket Template > Choose your template and then navigate to the Schedules tab. It would look like this:

This way you don’t have to make separate templates!

Hope this helps. 😊

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