Question

SET REQUESTOR BY CUSTOM FIELD

+3

in ticketing rules - ‘set requestor for’ by custom field.

we have functionality for this ASAP. It seems to be an oversight in the options listed

+18

@rokes21 Thank you for submitting your question to our community! 😄

Could you provide some additional context here? What are you trying to do?

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!

+18

@rokes21 I just wanted to follow up on this thread. Did you set up the custom field?

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!

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