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Show description of ticket on mobile app

  • June 28, 2022
  • 2 replies
  • 69 views

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When you are logged in on a computer you can change the setting to show the description of the ticket without clicking into it. Is there a way to do the same thing when logged into the mobile app?

Best answer by Kathryn Carter

Here is a similar idea in our Idea Exchange. Follow this thread for updates: 

There was also an update to Mobile, where you will be able to see more information within Mobile. Have you had a chance to check it out? 

2 replies

Hannah Bailey
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  • iiQ Community Manager
  • July 1, 2022

@rgiroux Currently, the ticket description will not be on a ticket view with the mobile app. This would be a great idea for our idea exchange: https://community.incidentiq.com/
 


Kathryn Carter
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  • Community Manager
  • Answer
  • February 27, 2024

Here is a similar idea in our Idea Exchange. Follow this thread for updates: 

There was also an update to Mobile, where you will be able to see more information within Mobile. Have you had a chance to check it out?