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Special ticket issue access via groups

+3

Is there a way I can create a custom group (ie. Secretaries) and only allow that group to put in certain tickets (ie. broken crash bar on door)??

Best answer by AMeyer Greendale Schools

Depending on how many issues they need to see, Quick Tickets might do the trick for you. See this community thread:

+9

Depending on how many issues they need to see, Quick Tickets might do the trick for you. See this community thread:

Alyssa Meyer - Tech Lady, Superhero & Guru (depending on who you ask)

+18

@MSurovik 2603033 tcisd Thank you for submitting your question to our community! 😄

Adding a quick ticket will allow you to give access to those ticketing types without giving everyone access.

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!

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