Anyone have support survey questions that you use after tickets are completed that would like to share?
Solved
Tech Support Surveys questions
+2Best answer by mcsdwes
Overall, how satisfied are you with the service?
Was your issue resolved in a timely manner?
Provide any additional comments or feedback.
The longer the survey the more likely people will not fill it out so we went with the questions above and for some of our teams we only use the 1st and 3rd option.
Overall, how satisfied are you with the service?
Was your issue resolved in a timely manner?
Provide any additional comments or feedback.
The longer the survey the more likely people will not fill it out so we went with the questions above and for some of our teams we only use the 1st and 3rd option.
+18Overall, how satisfied are you with the service?
Was your issue resolved in a timely manner?
Provide any additional comments or feedback.
The longer the survey the more likely people will not fill it out so we went with the questions above and for some of our teams we only use the 1st and 3rd option.
Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
