Is it possible to remove the approval workflow from a ticket after changing the ticket type?
Solved
Ticket Approval
+3Best answer by Kathryn Carter
I just tested this, and you can’t if you are just changing the ticket type or issue. The only way to adjust would be for the ticket status to change out of the approval workflow, such as “in progress.”
+18I just tested this, and you can’t if you are just changing the ticket type or issue. The only way to adjust would be for the ticket status to change out of the approval workflow, such as “in progress.”
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