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Ticket Comment Timestamp

  • Jan 28, 2026 12:34 PM UTC
  • 1 reply
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When a comment is edited in a ticket, is it possible to either update the timestamp on the comment or at least show an additional timestamp to show that it was edited? Sometimes I will update the comment with additional details, either because I missed something or because I ran out of time to finish the comment. When I edit the comment, it would be nice to see the date/timestamp that it was edited.

Thank you.

Best answer by AElow_iiQ

Good morning! The functionality you are describing is not currently supported. Although this isn't supported right now, I know our team would love to hear about any ideas and specific use cases you have in mind! Please submit your idea to our Idea Exchange, as we use the feedback left there to improve the platform further. Add any relevant data, including your use case, within your request, and provide screenshots for our team. I have provided a URL to our Idea Exchange below for your convenience. https://community.incidentiq.com/ideas 

 

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  • Employee
  • Answer
  • Jan 29, 2026 2:17 PM UTC

Good morning! The functionality you are describing is not currently supported. Although this isn't supported right now, I know our team would love to hear about any ideas and specific use cases you have in mind! Please submit your idea to our Idea Exchange, as we use the feedback left there to improve the platform further. Add any relevant data, including your use case, within your request, and provide screenshots for our team. I have provided a URL to our Idea Exchange below for your convenience. https://community.incidentiq.com/ideas