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Ticket Subject line copied into Ticket

  • March 31, 2025
  • 1 reply
  • 60 views

ADeLacy
Participant
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For E-mail to ticket creation does anyone have a working way to grab the subject of the email and push that into the ticket . (( subject of email shown on ticket before clicking into it ))

 

 

ON ticket after click, ticket missing “TEST test test” subject line.

 

 

Best answer by Kathryn Carter

@ADeLacy Thank you for submitting your question to our community! 😄 This is an enhancement request here that you can upvote: 

 

1 reply

Kathryn Carter
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  • Community Manager
  • Answer
  • March 31, 2025

@ADeLacy Thank you for submitting your question to our community! 😄 This is an enhancement request here that you can upvote: