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Question

Ticket System Down Again?

  • September 6, 2024
  • 9 replies
  • 79 views

lpreedom
Contributor
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Can’t get into the ticketing system again. I am assuming there is an issue going on? The status site is not showing anything.

9 replies

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Same here...


lpreedom
Contributor
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  • Author
  • Contributor
  • September 6, 2024

Oh yeah; And I can’t put is a ticket for help or info.


Hannah Bailey
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  • iiQ Community Manager
  • September 6, 2024

@lpreedom 

Our support team is working on this issue. We will update you when we know more. 


ADeLacy
Participant
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  • Participant
  • September 6, 2024

Least it’s friday...


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Can’t get into the ticketing system again. I am assuming there is an issue going on? The status site is not showing anything.

Can confirm, we had an issue with submitting tickets this morning 11:05AM UTC-7 AZ


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  • Observer
  • September 6, 2024

Subscribing to thread and posting that our district is also down.


Forum|alt.badge.img+2

Can’t get into the ticketing system again. I am assuming there is an issue going on? The status site is not showing anything.

Can confirm, we had an issue with submitting tickets this morning 11:05AM UTC-7 AZ

11:12 AM was able to create a ticket. Services might be coming back


Kathryn Carter
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  • Community Manager
  • September 6, 2024

Hi! Our team is aware and currently working on a solution. Thank you for letting us know, and I will get back to you soon with an update. 

If you do not already follow our status page, please subscribe! https://status.incidentiq.com/


Kathryn Carter
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  • Community Manager
  • September 6, 2024

Good Afternoon; our team has identified the issue and deployed a fix. Please let us know if you continue to see outages.