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Ticket template screen keeps the 200per page view

  • June 30, 2025
  • 4 replies
  • 88 views

SMillsTVSD
Participant
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It would be awesome if when you set the ticket template screen to view 200 templates per page, that when you open a template to view, copy or modify and go back to the list of templates, it retains the view of 200 per page. Currently, once you set the screen to view 200 and go into a template, it goes back to the home screen of 20 per page and the start of the templates. 

I really hope I’m just missing a setting somewhere.

Thanks.

Best answer by Kathryn Carter

Idea submitted: 

 

4 replies

Kathryn Carter
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@SMillsTVSD Thank you for submitting your question to our community! 😄 

It looks like when you are refreshing back to that page it is not holding that additional default per page. I think that is going to be an enhancement request. Currently in site options, we only support Assets, Rules, and Tickets for this setting. 

 


SMillsTVSD
Participant
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  • Author
  • Participant
  • July 2, 2025

Welp, then I’m going to add it to enhancement ideas with your screen shot 😀 Having one for Ticket Templates would be amazing.

Thanks!


Kathryn Carter
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  • Community Manager
  • Answer
  • July 2, 2025

Idea submitted: 

 


KellenH_iiQ
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  • Employee
  • July 8, 2025

This is a great request! I would love to see this as well.