How do I shut off the requirement for times in the tickets. I am a single tech and am not worried about the amount of time it takes to complete the tickets.
Solved
Time Requriement for Ticket Resolution
+2Best answer by Kathryn Carter
The option to turn that off is in our Site Options, I have linked the guide to help 😄
+18The option to turn that off is in our Site Options, I have linked the guide to help 😄
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
