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Time Requriement for Ticket Resolution

  • August 31, 2022
  • 1 reply
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How do I shut off the requirement for times in the tickets. I am a single tech and am not worried about the amount of time it takes to complete the tickets.

Best answer by Kathryn Carter

@rbak Thank you for submitting your question!

The option to turn that off is in our Site Options, I have linked the guide to help 😄

https://community.incidentiq.com/administration-83/site-options-251

 

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Kathryn Carter
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  • Kathryn Carter
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  • September 2, 2022

@rbak Thank you for submitting your question!

The option to turn that off is in our Site Options, I have linked the guide to help 😄

https://community.incidentiq.com/administration-83/site-options-251

 

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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