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Question

Turn off Notifcations during a long holiday break Rule?

  • Dec 1, 2025 9:50 PM UTC
  • 1 reply
  • 11 views

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Afternoon all,

Is there a way we can turn off notifications through a Rule or something, specifically “Stale” notifications during a long break like Thanksgiving and/or Christmas?

Our district went on break and everyone received notifications about their tickets being stale after a few days.  Do we have to manually turn off notifications (and/or the stale rule) during a long break?

What do you guys do?

 

1 reply

Kathryn Carter
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​@JSchlaudraff Thank you for submitting your question to our Community. Here is an idea to upvote and comment on for this idea: