Recently, I’ve been unable to close Change Requests using Firefox. The CHANGE COMPLETED button isn’t responding to clicks. I have to open IIQ in Edge to get this functionality back.
I was able to clear all cookies / cache and restore functionality briefly but then it stopped working again.
I’m on Windows 11 24H2 with Firefox 159.0.1.
Anyone else having this issue?
Question
Unable to Complete Change Request in Firefox
I think I found a root cause. I have the Firefox extension “Dark Reader” installed to enable dark mode on the *.incidentiq.com site. When I toggle it off for the site and reload, the ability to click the CHANGE COMPLETED button is restored.
Can we get a native dark mode theme for IIQ?
+18
Looks like you have already found our Dark Mode idea exchange item:
That is interesting that the Dark Reader extension was interfering with our change buttons. I will pass that information along to our team!
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