I added a custom model for a website this morning. I generally narrow the options to make ticket submission easier. My changes are not saving and are resetting to show the dozens of options available.
Question
Unable to save changes to "Issues" for a model
+6Hi
I hope you’re doing great! Could you please share if something appears on the screen when you attempt to save the changes? If you could share a screenshot, that would be great!
Regards,
Jas
Hi
I am referring to the section under Admin>Issues. Screenshot of the specific app I’m trying to modify is attached. I click on “None”, then select the 2-3 options we need & click “Save”. I don’t see anything to indicate my changes didn’t work, but re-opening this page shows all options are still present.
I can try putting in a support ticket if needed but figured I would see if this is just a “me” issue first.
+6Hi
Thank you for sharing the additional information! I’ll go ahead and create a support ticket on your behalf. I’ll keep you updated with my findings on the ticket.
Regards,
Jas
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