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Update part count in a ticket

  • May 1, 2025
  • 3 replies
  • 68 views

Is there a way to add parts to inventory from a ticket? We have devices that we part out if the parts are viable and then add them to our inventory.

Best answer by Melissa_iiQ

Good Morning! You cannot update existing part inventory from a ticket. This would be a good enhancement idea!

You can add hoc add parts which creates a new part, but cannot update existing.

Please let me know if you have any questions!

3 replies

Melissa_iiQ
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  • Employee
  • May 1, 2025

Hi ​@TAbuselidze 9707c08 rqs Thanks for your question! To clarify, are you wanting to add a new part and it’s inventory or update an existing part inventory, within a ticket?

Thank you!


Hi​ @Melissa_iiQ! I am trying to update an existing part inventory within a ticket


Melissa_iiQ
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  • Employee
  • Answer
  • May 2, 2025

Good Morning! You cannot update existing part inventory from a ticket. This would be a good enhancement idea!

You can add hoc add parts which creates a new part, but cannot update existing.

Please let me know if you have any questions!