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Is there a way to add parts to inventory from a ticket? We have devices that we part out if the parts are viable and then add them to our inventory.

Hi ​@TAbuselidze 9707c08 rqs Thanks for your question! To clarify, are you wanting to add a new part and it’s inventory or update an existing part inventory, within a ticket?

Thank you!


Hi​ @Melissa_iiQ! I am trying to update an existing part inventory within a ticket


Good Morning! You cannot update existing part inventory from a ticket. This would be a good enhancement idea!

You can add hoc add parts which creates a new part, but cannot update existing.

Please let me know if you have any questions!


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