What do you do when a ticket to IncidentIQ Support is ignored?

  • 2 May 2023
  • 1 reply


I have a ticket (#3581) open with IIQ Support, but it seems to have been abandoned as it hasn’t been responded to or had any communication (other than from me) in two weeks. This is a major problem for us and we need to figure out what happened with this ticket, and how to resolve the issue to which the ticket is referring.

1 reply

Userlevel 7
Badge +16

@LREAGOR 54388e3 sville 

Thank you for providing the ticket number. We are looking into this. 😁