Is it possible to find out in which ticket(s) a custom field is used on without searching through the custom fields for each condition on the tickets tab of Custom Fields?
Solved
Where are my custom fields used?
+4Best answer by TAnders
The only easier way would be to create a custom view that just shows all tickets that have a value for that custom field, then you can switch the view settings to whichever custom field you want to check at the time.
+14Hi
+4I’d like the ability to search for where a custom field definition is used. For instance, if I created a custom field a few months ago and would like to see all the ticket conditions it’s used in, can I do that without having to look through the custom fields to the right of the conditions? I can do a Find (Cmd + F) to search but am looking for more of a way to enter a custom field name and have IIQ tell me what ticket conditions it’s used in.
+14Hi
Entering a custom field name and having IIQ tell you what ticket conditions it’s used in, would be a great enhancement suggestion for you to put into the Idea Exchange- https://community.incidentiq.com/topic/new?type=idea
Please let me know if I can assist you with anything else.
Reesa Azar- Community Manager
+15The only easier way would be to create a custom view that just shows all tickets that have a value for that custom field, then you can switch the view settings to whichever custom field you want to check at the time.
+4This is a great idea - thanks
Maureen
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