Question

Append info vs Overwriting

  • 7 April 2023
  • 1 reply
  • 21 views

Userlevel 2
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Is there a way to append data when uploaded user information from CSV? We created a notes / comments, similar to the internal notes section in a user profile. I will be doing a mass upload near the end of school as we leave our old asset management system and fully cutover to IIQ. Some agents/librarians have already started using the notes section. When I upload all the old notes from the previous system, I believe it will just wipe out what would have already been written in that section, so I ask is there a way to keep what’s already in said spot without having to target what account has something there and export/combine it before the upload?


1 reply

Userlevel 7
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@DRumpf 570102a apsb Thank you for submitting your question!

The notes field will be overwritten with the other notes section. Here is an idea, could you create a custom field for “Historical notes” to upload the notes you need? The “notes” section currently in there, could be the notes section.  

I hope this helps 😄

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