Skip to main content

I’ve set up some fees using the Fee Tracker app using the Knowledge Base article. The one thing it didn’t show was how to assign a fee. I’ve looked and can’t seem to find how to do it. I do see a section under a user but that’s to generate a statement. How do I assign a fee?

Good Morning and Happy Friday!

There’s a variety of ways to assign fees, including through tickets and user or asset profiles. Once the fees are configured, a Fee Tracker widget will be available in those areas. In the widget, you'll see an "Add" drop-down menu where you can select to add your fees or fines. From there, you can select one of your configured fees to add. 

 

 

If you have any further trouble locating this option, please reach out. 

 

Thanks!

 

Best,

Ashley

Here is a knowledge base guide for applying fees and payments 😁
 

 

It’s showing in the widget now. I thought I had set my permissions but hadn’t.

Thanks!

Terms & ConditionsCookie settingsAccessibility statement
Incident IQ logo

Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

Corporate Headquarters:
750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316