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Question

Do we have a master list of which values are able to be updated via which methods?

  • September 26, 2026
  • 4 replies
  • 33 views

RTSD26_AllynJ
Contributor
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Current Issue. 

 

Assigned Room. 

I know the actual staff member can do this in their own profile. 
I know I can do it manually one room at a time.  

I know that -  I cannot import that value en-masse. 

Beyond that, I have no clue…. 

I would love to have a master list that tells me what all of the possible methods are for being able to bulk update any/all values within the platform.  

I *think* that the SIS tools are able to *maybe* touch that value.  However, we have a “homeroom” value, and an “assigned room” value, and I don’t believe they are the same things.  

Also, if these values can be sourced from the SIS, we need to be able to know exactly which data table and data field has the value that gets ingested into incidentIQ

 

This is just one example of one field.  I would love to have a master location, to be able to see all available options to work with it. 

4 replies

Kathryn Carter
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  • Community Manager
  • September 28, 2026

​@RTSD26_AllynJ Thank you for submitting your question to our community! 😄 

I am going to look into this to see if we have any resources where it is all laid out in a nice chart! 


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  • Participant
  • October 1, 2026

You are talking about IIQ Assigned Room field, which is NOT updatable via import/API. I’ve been asking for it ever since we have been onboarded 5 years ago. You can’t do it via Users import and you the Homeroom value from SIS links to Homeroom, NOT assigned room in IIQ. 

 

I’d love to be able to import Assigned Room via Users csv import.


RTSD26_AllynJ
Contributor
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  • Author
  • Contributor
  • October 1, 2026

OK. 
​@akorkishko  - so based on your understanding.  

There are two fields.  HomeRoom and Assigned Room. 

Assigned Room has no known bulk import/update mechanism, it’s purely manual but that manual task can be performed by users directly, or by administrators to their user profiles.  

Assigned room enables for automatic population of the assets contained within that room, when you go to open a new ticket.  Are there any other benefits to the Assigned Room, in terms of functionality?  

HomeRoom, is connected to what is coming out of the SIS. 

What else can HomeRoom do for us, besides likely serving some key mechanism for “My Classes” Functionality.


Do you have a Feature Request Idea open for your Bulk Import for updating that value?


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  • Participant
  • October 1, 2026

​@RTSD26_AllynJ your summary is correct. I even tried to map an Assigned Room through Google app sync via a custom field mapping, no luck.

 

There are a few feature requests (here is one

), but they are sitting on 3-4 years from creation, so I won’t hold my breath on it.

 

I did have a talk with Andrew from support regarding a support ticket and we talked about the bulk Users’ room import. He was interested, but I don’t know where it will go.

 

We use HomeRoom with the hometeacher to map the devices to correct students in the class.