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FAQ's for an IIQ End User Roll Out

  • April 30, 2024
  • 2 replies
  • 27 views

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We are going to roll out Incident IQ this summer 2024.  Does anyone have FAQ documentation you provided end users during your initital project implementation?

2 replies

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We’ve been implementing IIQ for our users just over a year. The roll out was pretty smooth as IIQ has really wonderful training documentation for both end users and Administrators. When selecting Help and going to the Knowledge Base, they break down quick training videos and documentation specific to the question one would most likely have. Hope that helps! 


Kathryn Carter
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@DKelley 8238bc2 wcpsmd Thank you for submitting your question to our community! 😄

There are a few ways people have been using our academy to train their users. Have you checked that out yet? 

Thanks @JTichavsky 433b89d creighton for adding your workflow here!