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Goolge SSO sync disabled all of our users

  • March 8, 2025
  • 1 reply
  • 58 views

DAdmin 407d141 mtbluersd
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When our Google SSO sync ran this morning, it moved all of our Google users to No Access. We haven’t made any changes to our iiQ system or Google Admin settings that would have prompted this issue. Did anyone else see anything like this?

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Best answer by Kathryn Carter

@DAdmin 407d141 mtbluersd Thank you for submitting your question to our community! 😄

Engineering was notified of the issue over the weekend. The deployment from Friday impacted the SSO apps but all accounts are fixed and updated. Please submit a ticket to support if you are still experiencing issues. 😄 

 

1 reply

Kathryn Carter
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  • Community Manager
  • Answer
  • March 10, 2025

@DAdmin 407d141 mtbluersd Thank you for submitting your question to our community! 😄

Engineering was notified of the issue over the weekend. The deployment from Friday impacted the SSO apps but all accounts are fixed and updated. Please submit a ticket to support if you are still experiencing issues. 😄