@I.T. tech Mayfield are you referring to the welcome letter sent out to agents/requestors about using iiQ? If so, this FAQ might be able to help you:

@I.T. tech Mayfield I am making my rounds in the community and wanted to make sure you got the answer you were looking for. Did the help guide previously mentioned help you set up your welcome letter?

 August 19, 2024

It appears that the e-mail welcome letter has moved since two years ago.

Anyone know the new location?

@ALogan 770613f rsu5 Looks like our dev team is currently working on it. I will update you once I know more!