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Question

How to import email addresses from Google workspace and 365?

  • August 25, 2026
  • 1 reply
  • 13 views

Our faculty have two separate email addresses through their Google Workspace account and their M365 account. Most faculty consider their Microsoft account their primary email, but SSO is done through Google Workspace and their google email is what is maped to their user email field. 

 

Is there a way to keep Google for SSO but map their 365 email addresses as a second address and make all ticketing emails flow through 365? 

1 reply

Kathryn Carter
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@MMartin 77e4d4 trinityatl Thank you for submitting your question to our community! 😄 

Where do you host the M365 email - is it listed as another email address on their SSO or within the SIS? You can bring this over as a custom field but whatever the email account listed on the “email” section, will be the primary email used within the system.