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Permissons for Staff to be set on location

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Is there a way I can set custom permissions to Staff but have it based on location? for exmaple I want staff to be able to see assets from just their location so they can submit tickets for student devices using the search Asset function in the ticket workflow.

Best answer by Kathryn Carter

@AGuzman Thank you for submitting your question to our Community. 

You can create a permission policy based on their location: 

 

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Kathryn Carter
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  • Kathryn Carter
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  • August 28, 2023

@AGuzman Thank you for submitting your question to our Community. 

You can create a permission policy based on their location: 

 

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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  • AGuzman
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  • August 28, 2023

Hello, @Kathryn Carter 


I don’t have that option in my permission's area.

Kathryn Carter
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  • Kathryn Carter
  • Community Manager
  • 9693 replies
  • August 29, 2023

@AGuzman I have reached out to your CSM and she will get in touch with you about getting this permission set up for you 😄

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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