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I am searching for a student User and he is not found (although his guardian is).

I have searched through the logs for my connected apps (Google and Skyward) and found him, so he should be there.

What gives? I don’t have any filters set.

Hi ​@MFuller 290c266 sps5 would you be able to PM me the user so I can investigate Thank you!


PM sent.


Following up; this was a very specific scenario where some information is not matching from SSO/SIS; informed district to reach out to support so they can troubleshoot further!


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