Hey all! I’m trying to find how I can add a required field when adding new assets. I want there to be a field for IP Address and MAC address when creating a new asset (like a server). I have IP and MAC as fields but they don’t show up to select when I go to Required Fields. Any help is much appreciated!
Add a required field
You can create required custom fields by defining the fields in the field definitions page under Admin > Custom Fields.
![](https://uploads-us-west-2.insided.com/incidentiq-en/attachment/7f25d53d-8f1f-4bbc-8e91-0d5daceece65.png)
From the Field Definitions page you can define a custom field and mark it as required.
![](https://uploads-us-west-2.insided.com/incidentiq-en/attachment/e70776c4-0158-4731-8497-b5f4e061f22c.png)
After you define and save your field, you can then apply it to the appropriate assets/tickets etc. This is what we have for our hotspots.
![](https://uploads-us-west-2.insided.com/incidentiq-en/attachment/c1ccc899-0581-4fe1-b02b-d8ba723bd5eb.png)
Now when we go and create a new asset that meets the conditions we specified, if it’s required it should show that.
![](https://uploads-us-west-2.insided.com/incidentiq-en/attachment/f77620d0-ede7-4d94-b34c-c952effaa6b8.png)
Thanks for the feedback! I do have MAC and IP listed as fields for Networking model categories under Custom Fields. When trying to add a networking asset, those fields still do not appear. The only fields that appear when adding a new asset are the ones listed also under Required Fields (IP and MAC are missing).
![](https://uploads-us-west-2.insided.com/incidentiq-en/attachment/90cbf10c-d59b-4978-8dd2-731d860cb296.png)
![](https://uploads-us-west-2.insided.com/incidentiq-en/attachment/d0aab431-cd6b-4dc6-a61c-20c6ca84be6d.png)
The only other thing I can think of would be to make sure your models are mapped to the right category. I have noticed in IIQ that there are some weird categorizations and some duplicate ones.
Boom, you rock. I went back and realized certain models were selected. I took them out, only leaving the model categories and it showed right up. Thank you!
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