Good morning, I am a new System Administrator to a district that uses IncidentIQ. I have been tasked with finding a way to automate our asset location changes. Our current system involves the following:
- Tech moves a device from Site A to Site B
- Tech fills out a Google form that documents the move from A to B
- Finance gets the form and then makes the change on their end
We would like to eliminate the middle step of the Techs having to fill out a Google Form. If possible, we would like to implement some way in tickets of forcing a Tech to answer a question if a device was moved or not. If the device was moved, it is to be documented some way in IncidentIQ. I would then like to schedule a report to be ran at the beginning of the month that would send a list of all assets that moved locations that month to the Finance person’s email.
Is this possible in some way? Thanks for your time.
Best answer by Kathryn Carter
View original