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Question

License availabilty issue ?

  • October 6, 2026
  • 0 replies
  • 14 views

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I have staff members that have disabled chrome books via IIQ. When they went to re-enable the error at the bottom appears. I’ve tried to replicate it and have not been able to . I know the perpetual lic is still active for those devices  in google admin and we actually have spares for this model waiting to be assigned. I cannot get it to re-enable in IIQ or Google. Any help is appreciated. 

 

 

Action 'Re-enable Device' could not be executed on 5CD2292783
 

Please make sure the action you're trying to perform is supported by the device type.

 

Details: EnableDevice failed to process on asset 'd0cf4a47-6430-412a-bfa5-3ace089b9e01' (AssetTag=BVP-S23-CB0041). [ Error details: The service admin has thrown an exception. HttpStatusCode is PreconditionFailed. Insufficient licenses. ]