When filtering tickets, is there a way to granularly list an assets location in a column? For example, I dont want to know just what building it is, I want to be able to list the room as well. When I bring devices back to our tech department for repair, we put them in a specific room in the tech department. I wish I could see that in a ticket list. I would like to be able to see if an asset is here at the tech department at a glance in a ticket list. If the asset has a balance, I can list that so that I can look at that at a glance.
Page 1 / 1
In your current ticket view under the columns tab you can add the Room field as a column so that in your view the Room # will also be displayed. You can follow my screenshot to see where to add the Room column. Let me know if that helps!

Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.