+2We currently use the Technician Name field under Meta Information to track who is currently transporting a device between sites instead of assigning it to the technician. I’ve created an asset view and applied Technician Name as the filter. The view currently contains 2 devices but when I attempt to export the data, nothing is actually exported. Is there a way to export the info as a csv?
Hi
You should be able to export your assets with that custom field. If no data is being exported, please submit a support ticket so we can assist you. If you are an IIQ Admin user, you may submit the ticket through our Support Bot. Otherwise, you can contact us anytime at support@incidentiq.com. Our support hours are from 8 A.M. EST to 8 P.M. EST.
Best Regards,
Ronald Ison
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