Solved

Retain Location after check in

  • 27 April 2022
  • 1 reply
  • 90 views

Badge +1

Is there anyway to retain a device’s location even after checking it in?  I tested it out both using the batch check in and the standard check in methods.  No matter what I do the device always loses its location.  This makes it very difficult to get accurate counts for how many devices are in each building.

icon

Best answer by Deborah Creekmore 29 April 2022, 22:10

View original

1 reply

Userlevel 6
Badge +10

Happy Friday, @nveni! The location of your assets should not be changing upon check-in unless this action was set up via rules or batch check-in. I suggest you contact support so they can take a look at your site and dig a little deeper to see why this is occurring. Thank you for reaching out to the Community and let us know if you have any more questions.

Reply