Skip to main content

Is there anyway to retain a device’s location even after checking it in?  I tested it out both using the batch check in and the standard check in methods.  No matter what I do the device always loses its location.  This makes it very difficult to get accurate counts for how many devices are in each building.

Happy Friday, @nveni! The location of your assets should not be changing upon check-in unless this action was set up via rules or batch check-in. I suggest you contact support so they can take a look at your site and dig a little deeper to see why this is occurring. Thank you for reaching out to the Community and let us know if you have any more questions.


Reply